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12min chapter
#237: Rachel Botsman – Trust expert on how you can earn trust with your audience
Creator Science
Understanding Trust: Capability and Character
This chapter explores the dual components of trust—capability and character—through traits like competence, reliability, empathy, and integrity. It highlights the societal impact of individualism on trust dynamics and emphasizes the complexities of transparency in fostering or undermining trust. Additionally, it addresses the implications of declining tolerance for uncertainty in relationships and community interactions.
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