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S3E22 AI is a UX Term with Tanmay Bakshi, AI & Application Architect at IBM

Invisible Machines podcast by UX Magazine

CHAPTER

Intro

This chapter delves into the impact of age on humanizing conversational AI and the significance of conversational AI in improving employee experience at McDonald's. The guest, an AI and application architect at IBM, shares insights on automation efforts for McDonald's and the growing fusion of UX and AI technologies. The episode wraps up with a sneak peek at upcoming content for the next season, featuring a popular guest's return and a mention of OneReach .ai as a sponsor with their GSX platform for managing AI agents.

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