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Matt Young - Using Customer Feedback to Make Better Decisions
Brave UX with Brendan Jarvis đșđŠ
The Importance of Being Calm and Thoughtful
I'm glad that you think I'm a calm and polite person. But there's a time for cutting through the sugar coating. A lot of people interpret bluntness as rudeness. You learn by a trial by fire very quickly what you can and cannot do. And just everyone's got their own regional differences.
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