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155: Problem Discovery for Calm SaaS Businesses

The Bootstrapped Founder

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Complaints, Cries for Help, Requests for Recommendations and Requests for Alternatives

There are four distinct problem indicators that you can find in communities. Those are complaints, cries for help, requests for recommendation and requests for alternatives. Each type has its own recognizable shape. And deserves to be noted down and analyzed in a particular way. People who jump at the opportunity to help another community member are the people you want to follw and engage with much more actively.

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