The Context of Customer Support

We had the intuition that the amount of feedback that you get is mechanically related to how troublesome it is to submit the feedback. So we have this inat form, where it's slo as a box. Th you open up a new type stof into e could send. We got some good meta feedback on that. People like o that's su'h, a easy, nice and pleasant way to submit feedback. And so another thing we've tried to do is make sure that we have all the context that you have when we're giving you support. Think that's especially notable,. When you have an open incident or an open thing you're dealing with idoo. I think it