6min chapter

The Josh Bersin Company cover image

PayPal Builds New Manager Capabilities with Precision Development

The Josh Bersin Company

CHAPTER

Evolving Managerial Capabilities

This chapter explores the development of a managerial program at PayPal over two years, highlighting the collaboration between HR and business leaders to enhance managerial participation and effectiveness. It emphasizes the importance of ongoing learning, tailored development, and the positive business outcomes resulting from improved managerial skills.

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