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17min chapter
Signs You're A Problematic CRO ft. Michael Aagaard
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Navigating the Soft Skills in CRO
This chapter explores the essential soft skills required for effective collaboration in Conversion Rate Optimization (CRO), emphasizing the importance of humility, emotional intelligence, and effective communication. The seasoned consultant shares personal reflections on the challenges of balancing confidence with the realities of project results and stakeholder expectations. Through discussions on the Dunning-Kruger effect and the necessity for proactive engagement across departments, listeners gain insights into fostering teamwork and delivering tangible business outcomes.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode