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Ep.4 - Abhijith Balakrishnan. Crimes of Obedience: Well-meaning auditors in dysfunctional systems

How did it make sense?

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Understanding Context in Compliance and Safety Practices

This chapter explores the difficulties auditors face when enforcing compliance without considering the operational context. It advocates for a shift towards continuous learning and understanding, emphasizing the importance of leveraging the tacit knowledge of workers to enhance safety and operational effectiveness.

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