3min chapter

How did it make sense? cover image

Ep.4 - Abhijith Balakrishnan. Crimes of Obedience: Well-meaning auditors in dysfunctional systems

How did it make sense?

CHAPTER

Understanding Context in Compliance and Safety Practices

This chapter explores the difficulties auditors face when enforcing compliance without considering the operational context. It advocates for a shift towards continuous learning and understanding, emphasizing the importance of leveraging the tacit knowledge of workers to enhance safety and operational effectiveness.

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