Otis CEO: Moving Billions Daily, Elevator Evolution, and Service Excellence
In Good Company with Nicolai Tangen
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Elevators and Escalators: A Vertical Journey Through Time
This chapter explores the impressive achievements of elevators and escalators in iconic structures, from the Eiffel Tower to modern advancements at Incheon Terminal. It discusses the consolidation of the elevator industry, emphasizing safety, maintenance, and the impact of demographic trends like urbanization and aging populations. The conversation highlights the evolving business model and technological innovations aimed at enhancing mobility and independence in urban environments.
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