What's the real purpose in heated moments?

When there’s conflict at work, the strength of workplace relationships will be challenged. In part two of our relationship-building episode series, Tonya and counselor Elizabeth Byrne discuss how to approach conflict without harming people on your team. After the episode, go to http://www.theladipogroup.com/podcast to get tips on how you can show up as a better people manager and leader in your organization.