
2025 Comms Budget & Structure Benchmarks
#Hashtags, The Gartner Marketing & Communications Podcast
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Investing in AI for Communications
This chapter explores the surge in technology investments by Chief Communications Officers, particularly focusing on generative AI's pivotal role. It highlights the anticipated rise in budgets allocated for AI, the emerging need for specialized roles within teams, and the strategic shifts required to effectively integrate these technologies. The discussion also touches on balancing increased tech spending with potential reductions in other operational areas.
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