6min chapter

Negotiate Anything cover image

Genuine Tactics for Enhanced Negotiation Credibility with Minson Vo

Negotiate Anything

CHAPTER

The Impact of Digital Communication on Negotiation Skills

This chapter explores how the younger generation's preference for digital communication, such as text messages, has affected their negotiation and conflict resolution skills. The speaker shares personal experiences and observations about the lack of effective communication skills and the need for developing vital skills such as empathy and compassion.

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