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Complex systems & second-order effects (Interview)

The Changelog: Software Development, Open Source

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Navigating Unintended Consequences in Technology

This chapter features a guest exploring their journey into writing about systems and unintended effects sparked by advancements in voice AI technology. They discuss the complexities of Goodhart's Law and its implications in tech, healthcare, and beyond, highlighting how metrics can mislead decision-making. Through personal anecdotes and industry insights, the conversation underscores the importance of comprehending the broader consequences of technology in our interconnected society.

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