How To Never Lose A Negotiation With Chris Voss
Erika Taught Me
00:00
What's Your Last Word?
"There's rarely a time that I don't get another crack at it," she says. "Even if things are going bad, one of the most compelling rules of human nature and negotiation is the last impression is the lasting impression" The only way you can't go back through the door is if you ended negatively, like parting shots, cheap shot last words, famous last words. With my husband, I knew I was right. That's my last word. Of course you are."
Transcript
Play full episode
