2min chapter

2Bobs—with David C. Baker and Blair Enns cover image

Say What You Think

2Bobs—with David C. Baker and Blair Enns

CHAPTER

The Role of Kindness in Sales

The key to saying what you think is kind ruthlessness is you say it early and you say it with kindness. If you wait, if you defer, if you let it build up, it's going to be harder and harder to do the right thing with kind language. Some of these you could say just like that with the right inflection in your voice, right? Now some of theseYou can have a lot of fun with it. I kind of joke about the rain man approach. You just like state the fact devoid of any emotion, right? We're really just the filler your third bit in the process, right? Well, it's sales or what we in this profession,

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode