7min chapter

FRICTION with Bob Sutton cover image

Five Ways to Reduce Workplace Friction

FRICTION with Bob Sutton

CHAPTER

Insights on Workplace Friction and Organizational Dynamics

The host delves into key lessons on managing workplace friction, highlighting the significance of organizational etiquette, rewarding cooperation, setting clear behavior norms, addressing insecurity and fear as sources of friction, and analyzing the impact of hierarchy on friction. They contemplate the challenges of minimizing friction in complex organizations and the nuances between beneficial and detrimental friction.

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