When I was in Facebook, again, I'm going back 10 years and 10 years on I left. And we kind of created like a set of what we, you know, believes will be like the things that would happen over the next few years. What were some of them? Back then it was this exact same year that Intercom was founded. We had iMS, iMessage came out line,You know, Facebook Messenger, Facebook Messenger. Yeah. So when I came to Intercom, it made sense to think, hey, business messaging is the future too.
In this episode of Intercom on Product, our Co-founder and Chief Strategy Officer Des Traynor and Paul Adams, our Chief Product Officer, sit down to talk about our new product manifesto for the future of customer service and what it means for us.
Read the transcript: https://www.intercom.com/blog/videos/our-manifesto-for-next-generation-customer-service/
Watch the video: https://youtu.be/XgV4A-iStO4
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.