You're a Jerk When You Text

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i once heard someone say that, you know, we each have a blind spot in our lives that's the exact size and shape of ourselves. Its true. And so we're just trying to improve, improve ourselves and improve each other along the way. i feel sorry as people move up in organization because they get less and less realistic feetback. You are a jerk when you do acts, or you're hurting us,. When you're texting, as we're talking to you. Those are some of the basics that i heard early on.

Have you ever had a rude co-worker or boss — or have you ever been told that the “jerk” is you? Today’s guest, Christine Porath, researches incivility in the workplace. She’s found that if you want to have a thriving business full of happy and talented employees, there is no room for any kind of disrespect. In this episode, she shares insights from her research and suggests ways anyone—bosses, managers, and employees alike—can up the civility at work. Christine teaches at Georgetown University's McDonough School of Business and is the author of “Mastering Civility: A Manifesto for the Workplace” and co-author of “The Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About It”. She has written for the Harvard Business Review, the New York Times, the Wall Street Journal, McKinsey Quarterly and the Washington Post. Her new book, “Mastering Community” is forthcoming (Grand Central Publishing, 2022). To learn more about "How to Be a Better Human," host Chris Duffy, or find footnotes and additional resources, please visit: go.ted.com/betterhuman