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17min chapter
The Most Interesting eComm Entrepreneur in Canada?
eCommerce Fuel
The Transformative Power of Live Chat in Sales
This chapter explores how live chat significantly boosted sales for businesses during the COVID pandemic, increasing monthly revenue dramatically. It highlights effective strategies for engaging customers, the importance of skilled chat agents, and the adaptation of traditional sales techniques for online interactions. The discussion also examines the role of technology, including AI and innovative retail setups, in enhancing customer experience and driving sales growth.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode