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The Most Interesting eComm Entrepreneur in Canada?

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The Transformative Power of Live Chat in Sales

This chapter explores how live chat significantly boosted sales for businesses during the COVID pandemic, increasing monthly revenue dramatically. It highlights effective strategies for engaging customers, the importance of skilled chat agents, and the adaptation of traditional sales techniques for online interactions. The discussion also examines the role of technology, including AI and innovative retail setups, in enhancing customer experience and driving sales growth.

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