“If somebody was really sorry, they would change their behavior.” Today, Leila (@LeilaHormozi) emphasizes the importance of actionable apologies over verbal ones in personal and professional settings, highlighting how this approach promotes personal growth and business success. She provides insightful commentary on the negative impact of repetitive apology cycles without real change, advocating for proactive behavior modification and commitment to action plans to genuinely rectify mistakes and improve team dynamics.
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Timestamps:
(0:41) - Navigating workplace dynamics: bullying and accountability
(3:00) - The cycle of apologies without change
(5:16) - The importance of behavior change over apologies
(10:45) - Forgiveness, apologies, and moving forward
(11:28) - Managing emotions and focusing on the future
(13:21) - Improving relationships through reduced emotional reactivity
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