How Did You Earn the Credibility of Chief Product Officer?

The head of design at bookin.com is now in charge of product, which includes flights, attractions, ground transportation and insurance. Shayne O'Brien: I think it's that I just generally have a kind of liking for like that I work for something bigger. It's the biggest, you know, online travel company in the world. So I have that kind of grounded reality, I guess. The thing that has allowed me to transition into product quite seamlessly is that I looked at everything from different points of view.