
With Marc Benioff, CEO of Salesforce
The Times Tech Podcast
00:00
Salesforce: Revolutionizing Customer Engagement
This chapter explores the significance of Salesforce in the tech industry, particularly its pioneering role in Customer Relationship Management (CRM). It highlights Salesforce's impact on customer engagement, sales automation, and the integration of AI within its operations. Additionally, the discussion addresses the evolving workforce landscape as AI continues to transform business practices and job roles.
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