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Is There Still a Roll for a North Star?
It's never really, sort of, you never shine the light on yourself and say, where are the vanity metrics in my business? Yes, and they're probably everywhere. But this idea of not having a single or a couple of vanity metrics, but really having all of the metrics that tell you, is the job being done?" "I do believe there's a lot of value in a north star metric," he adds.