2min chapter

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315. How to Become a C.E.O.

Freakonomics Radio

CHAPTER

The Importance of Empathy

Nidella himself attributes his management success to one word, empathy. It took an even more dramatic event for him to get it. On the thirteenth of august 19 96, at 11 29, life changed. His wife had just given birth to their first child, zane. He had a severe case of cerebral palsy.

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