I think the thing that comes to mind for me as you think about communities is that you need to be good at telling that story and articulating that over time. It's not just a here in this finite moment, it's been, hey, look at this trend over time, right? Hey, we've kind of seen as we've invested in this community,. I would also say there are like different types of ways to invest in community that also then have like different outcomes likely associated with it versus like a serious community. Watch everything just happen at once.
Joel Primack, Community Leader at Lattice walks us through community, taking a look at some of the types of communities and how to focus them to drive customer engagement and success. Using this info, you can select what is needed to best support your organization and then use that focus to develop your strategy.
You can find Joel here
You can email Joel here
The Community-Led Growth Show Podcast
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