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3min chapter
You Should Be Building Your Customer Community
Gain Grow Retain
Community - How Can You Make Strong Inferences?
I think the thing that comes to mind for me as you think about communities is that you need to be good at telling that story and articulating that over time. It's not just a here in this finite moment, it's been, hey, look at this trend over time, right? Hey, we've kind of seen as we've invested in this community,. I would also say there are like different types of ways to invest in community that also then have like different outcomes likely associated with it versus like a serious community. Watch everything just happen at once.
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