Neelai Patel is the editor and chief of The Verge. He talks to Tony Fadel, who was instrumental in the development of the iPod and iPhone at Apple then co-founded Nest Labs which kicked off the consumer smart home market with a smart thermostat in 2011. Neelai: "Tony's made some of the biggest new things around, and talking to him is a good reminder that even companies we think of as really innovative can be completely allergic to change"

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