2min chapter

Startup School by Y Combinator cover image

After PMF: People, Customers, Sales by Mathilde Collin

Startup School by Y Combinator

CHAPTER

Do You Remember How Many Customers You Had?

When i interviewed at wisy, we had three thousand companies that had signed up to our product. So do you recall what the retention was of those hundred and 30 companies? Yes. So we hadn't had a single user turn. Our conversion rate from trial to paid was terrible. But have you managed to shift that overtime? Yes. I mean, we've built more and more, and so our conversion has increased.

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