The Business of Customer Love cover image

The Business of Customer Love Year in Review Special 2023 with Brittany Hodak, Nate Henderson, Carol Meyers and Andy Cockburn

The Business of Customer Love

CHAPTER

Implementing Customer Advocacy as a Long-Term Strategy

This chapter introduces a three-stage advocacy adoption framework, emphasizing the importance of customer love initiatives, direct-to-consumer models, and fostering a customer-centric mindset.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner