Embracing 'Yes And' in Team Dynamics

Dan O’Connor: Life Unscripted

Dan O’Connor is a multi-faceted actor, improviser, writer, and director. He is the founder and Producing Artistic Director of the critically acclaimed Impro Theatre. Dan is the author, with Jeff Katzman, of Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life*.

Key Points

• When we meet someone for the first time, there is a narrative that happens between us.
• “If you’re interested, you’re interesting.”
• Oftentimes, people in meetings aren’t engaged in the conversation and are only waiting for the other person to stop talking.
• If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are.

Resources Mentioned

• Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life* by Jeff Katzman and Dan O’Connor
• Dan O’Connor
• Impro Theatre

Book Notes

Download my highlights from Dan’s book in PDF format (free membership required).

Related Episodes

• The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
• How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)
• How to Close the Power Distance Gap, with Jordan Harbinger (episode 343)

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