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Why holiday travel chaos is the new normal

The Decibel

00:00

The Causes Behind All This Chaos for Airlines and Passengers

A winter storm is going to ground a plane, it's going to slow an airport down. A lot of them were in really difficult situations here but what was that like? I heard about family reunions that never happened over Christmas. People who spent Christmas Eve in an airport. There are two routes and airlines run on networks so one plane goes back and forth between either the same destination and its hub or you know various destinations and its hub. When it gets stuck in one place it can't you know the delays and cancellations flow down the line.

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