
Why holiday travel chaos is the new normal
The Decibel
00:00
What's in Place Right Now?
The Canadian Transportation Agency, the regulator that adjudicates these disputes, rejected a bid by one of the airlines to say that unavailable crews was a safety matter. So you said the delay was 18 months to get compensation, Eric. What does that mean for people? If you need that money, you're better off, some people say, going to small claims court. It also means the system is broken. The airline's lobbied for a system that would make it difficult to get your compensation and here we are. There's no reason the airlines or somebody can't build a website where you click a button,. My flight was canceled, here's my delay, click, click. I'm applying for
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