28min chapter

Phronesis: Practical Wisdom for Leaders with Scott J. Allen cover image

Bill Eddy - Managing 'High Conflict' Personalities

Phronesis: Practical Wisdom for Leaders with Scott J. Allen

CHAPTER

Navigating High Conflict Personalities in Leadership Roles

The chapter explores the challenges of identifying and managing high conflict personalities in leadership positions, discussing traits of personality disorders like narcissistic, borderline, anti-social, and histrionic. It emphasizes the importance of recognizing warning signs such as extreme behaviors, lack of empathy, and manipulation, and offers strategies like the CARs method - Connect, Analyze, Respond, and Set Limits - for effective interaction management.

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