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Trust Is a Four-Layer Cake: Why We Can’t Avoid Uncomfortable Conversations (with Liane Davey, Author)

This New Way

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The Importance of Being Fair

There's no such thing as a fair outcome because fairness is so many different things. Sometimes one makes sense for managers and sometimes it's the other. So what I encourage managers to do is first of all say, I care about fairness. And then don't be afraid to make a call. Be decisive, make a decision, own it.

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