Trust Is a Four-Layer Cake: Why We Can’t Avoid Uncomfortable Conversations (with Liane Davey, Author)
This New Way
The Importance of Being Fair
There's no such thing as a fair outcome because fairness is so many different things. Sometimes one makes sense for managers and sometimes it's the other. So what I encourage managers to do is first of all say, I care about fairness. And then don't be afraid to make a call. Be decisive, make a decision, own it.
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