The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 673: How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider's CEO and CMO

The Official SaaStr Podcast: SaaS | Founders | Investors

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The Importance of Segmentation in Customer Marketing

The first tactic is segmentation. Building a segmented communication plan with your C levels of your customers because at the end of today, they are going to approve your budget. The game changing practice would be is segmenting customers based on their persona, upside potash, tenures, maturity and many other sub attributes. It's creating those scalable, repeatable, and consistent programs that actually bring us the real results.

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