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Summer School 5: Tech and the innovator's dilemma

Planet Money

CHAPTER

Navigating Trust in Automation

This chapter explores the experiences of riding in self-driving cars and contrasts human driving instincts with automated technology capabilities. It delves into the psychological challenges of trusting automation for safety, drawing parallels with the historical evolution of elevators from human-operated to fully automated systems. The discussion emphasizes the importance of user comfort and the gradual acceptance of new technologies, especially in critical areas like transportation.

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