IBM enhances the “human” element in HR with agentic AI
AI in Action
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Transforming HR with Agentic AI
This chapter delves into the impact of agentic AI on human resources, highlighting how it streamlines processes and reduces workloads for HR professionals. Through anecdotes and discussions, it illustrates the balance between leveraging AI for efficiency while maintaining essential human oversight in decision-making and coaching relationships. The chapter emphasizes the importance of ethical considerations, self-service adoption, and the evolution of HR technology to create a more dynamic work environment.
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