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Conversational Experiences - The Challenges and Opportunities
joe bradley, the chief scientist at live. Person, talks about why businesses or are putting so much focus on conversationally. He says we have only learned to do shopping and commerce on the web in the last 20 or 20 or 30 year i as atit. But doing sales and commercial interaction at scale right requires the same kind of automations that make it possible for us to speak our native language.