How to Break the Cycle of Frustration in Knowledge Management

A lot of conversations we've had in knowledge management have been around tooling and the support that we need from the tool to help us do our job. So yeah, trying to break that cycle is some of our work. There's teams we're working with. We are going to sit in this together and let me see if I can show you some different ways of doing this. If you like it, we'll keep it and we'll come back and review this together like you're in charge. And if you don't like it, let's find another way of doing it.