How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank
VUX World
Is It a Good Idea to Launch a Bot?
Alexa is a chatbot capable of understanding lots of topics instead of focusing on just one experience. We are trying to be careful with the experiences that we want to personalize more. What are the really good use cases that we can now, now that we know and we see how people are interacting with it? And let's make it better, let's take them to the next level.
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