512: Ask the Genius
Mac Power Users
00:00
The Mac Genius Journey
This chapter explores the journey of becoming a Mac genius at an Apple store, sharing nostalgic anecdotes about the original Macintosh and the significance of its screen resolution. It emphasizes the importance of collaboration, effective communication, and kindness in customer service, alongside practical advice for visiting the Genius Bar. Through humor and personal stories, the chapter highlights the pivotal experiences that shaped the speaker's early career at Apple.
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