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The Importance of Empathic Understanding
We know from our research that such empathic understanding, understanding with a person aught about him, is such an effective approach that it can bring about major changes in personality. Some of you may be feeling that you listen well to people and that you have never seen such results. The chances are very great that you have not been listening in the manner that i have described. Fortunately, i can suggest a little experiment that you can do to test the quality of your understanding. Stop the discussion for a moment and for an experiment, institute this rule. Each person can speak up for himself only after he has first restated the ideas and feelings of the previous speaker accurately.