Episode 1958 - Small things create big success
#PTonICE Podcast
00:00
Creating a Comfortable Treatment Space
This chapter explores the key elements that contribute to a welcoming atmosphere in treatment settings, focusing on sensory experiences such as comfort, music, and scents. It draws parallels between the service industry and patient care, emphasizing how small, thoughtful gestures can enhance client satisfaction and engagement.
Transcript
Play full episode
