Executing Strategy and Handling Challenges

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The chapter focuses on the importance of understanding motivations behind a strategy before executing it, emphasizing the need for thorough reading of the strategy document, identifying gaps, and asking questions. It discusses challenges faced by mid-level managers in executing vague strategies, the significance of buy-in, effective communication, and overcoming resistance to change through empathy and constructive dialogues.

Your company’s executive team has just announced their new master plan for growing the business. Now it’s your job, as a mid-level manager, to put it into practice. Deep breath. Apart from the inevitable interpersonal and operational drama that change management causes, this is an opportunity to show that you know your stuff.

Strategist Andrea Belk Olson spells out how to make the most of a plan that you may or may not agree with and that you may or may not have had any input into. She suggests important questions to ask yourself before taking action, ways to handle resistance from people you manage, what to do when the plan isn’t working well, and points to include in progress updates.

Then, Amy B and two of her colleagues, Jennifer Long and Gabriella Spatolisano, chat about how they’ve handled skepticism and spoken up about their reservations when leading change initiatives in the past.

Guest expert:

Andrea Belk Olson is a differentiation strategist, speaker, author, and customer-centricity expert.

Resources: