Eat Sleep Work Repeat cover image

Rory Sutherland explores Fortitude

Eat Sleep Work Repeat

CHAPTER

Resilience

If you only know how productive your staff are by seeing them being present, you're not really measuring their output very effectively at all. It's a pretty appalling way of measuring how valuable someone is. A lot of people learn serious face during Zoom calls in the pandemic, right? I need to look like I'm interested while I surf the day's news. Yes. You know, sort of the notion that because you can see someone's face on a video call, they're doing their engage, they're working. No, what's your final conclusion, I suppose? If you take the work on resilience, what you've done, I think, is you've added really necessary nuance

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