Ashley: When you feel like you're coming on strong, you're being direct and people shut down. How do you change tact in that moment? Ashley: There are numerous strategies that she can have at your disposal. Sometimes taking a break is one of the best ways to get back on track. You may need to bring in someone else who can speak for you or disentangle styles.
How can we get better at negotiating? We hear from a butter maker and entrepreneur about a sensitive deal she recently navigated and then use that experience to draw out the principles and practices essential to any negotiation. Ashleigh Shelby Rosette, a professor who studies and teaches negotiations, gives advice on achieving our objectives in a deal, no matter the context.