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Digital Marketing Basics Part 1: Understanding CAC, nCAC, LTV

The Google Ads Podcast

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Balancing Costs and Customer Value

This chapter explores the intricate relationship between customer acquisition costs (CAC), profit margins, and customer volume for businesses. It highlights the importance of understanding net customer acquisition cost (NCAC) and lifetime value (LTV) in driving profitability while navigating different marketing strategies. Additionally, the chapter discusses the role of a well-structured sales process in enhancing customer retention and overall business performance.

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