AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
7min chapter
The one with LEGO Serious Play - Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162
CX Passport
Customer Experience Trends in Finland
Exploring the evolving landscape of customer experience in Finland, including a study on CX strategies and a discussion about the upcoming CX reckoning in 2023. The guest shares insights on their approach to CX and promotes their book 'Customer Experience 5' as a global best seller.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode