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The one with LEGO Serious Play - Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162

CX Passport

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Customer Experience Trends in Finland

Exploring the evolving landscape of customer experience in Finland, including a study on CX strategies and a discussion about the upcoming CX reckoning in 2023. The guest shares insights on their approach to CX and promotes their book 'Customer Experience 5' as a global best seller.

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