The speaker emphasizes the importance of multitasking while engaging with customers and discusses how technology can help streamline the process. They highlight tools that can summarize sessions, create action items, and schedule follow-up appointments automatically.
The digital revolution has been happening for a while now, but with 5G, it’s about to reach a whole new level. IT departments are about to rule the world. So in this paid partnership with T-Mobile for Business, Malcolm sits with leaders in the world of retail and healthcare to discuss how their industries are changing.
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