The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Off Script: Reinventing customer service with AI

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

CHAPTER

Exploring the Uncertainty and Potential of AI Technology

This chapter delves into the challenges of predicting the future capabilities of AI chat technology, comparing it to historical advancements like the steam engine to highlight the gradual evolution and expansion of its applications.

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