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Charlene Li, Disruptive Leadership Expert, on Customer-Centric Strategy, Big Gulp Moments, and AI Transformation

This New Way

CHAPTER

Embracing Small Risks for Big Opportunities

This chapter emphasizes the value of taking small, calculated risks within organizations, using a university's strategic acquisition as a case study. It highlights how cross-departmental collaboration can enhance decision-making and turn anxiety into excitement for new opportunities.

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